Director of Strategy and Operations

The role

You will manage the on-site daily operations of an intermodal transit service. This role involves leading a large team and developing relationships with community leaders and partners.

What you will do

• Manage the on-site daily operations of Via's service in Rochester, MN
• Prioritize operational issues as a real-time point of contact for drivers and dispatchers
• Provide creative solutions for scheduling of a round-the-clock team
• Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members
• Develop relationships with driver partners, customers, community leaders, and local organizations
• Liaise closely with Via senior management and Via's external partners
• Develop clear metrics for the team and visibility into results against KPIs and priorities on a weekly basis
• Prepare reports and analyze data to improve operational processes
• Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations

Required qualifications

• Minimum of 5+ years of experience as an operations manager
• Bachelor's degree
• Must be local or willing to relocate to Rochester, MN
• Independent self-starter
• Savvy and tactful communicator
• Detail-oriented executor
• Experienced and exceptional leader
• Flexible and adaptable
• Proven track record of managing teams and developing people
• Effective at managing multiple tasks simultaneously

Benefits

• Relocation coverage available
• Free medical plans
• 401K matching

About the company

Via is using technology to transform transportation around the world.