Driver Support Agent

About the job

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Driver Support Agent , you will focus on supporting prospective drivers across all North America markets throughout their onboarding journey. You will play a crucial role in guiding drivers through compliance steps, conducting helpful outreach, and resolving onboarding roadblocks to ensure a smooth, welcoming experience. **This is a full-time, in-person position requiring availability Monday through Friday, 9:00 AM to 5:00 PM.** What You’ll Do: - Follow up with driver applicants across all…