SaaS and Vendor Operations Analyst

The role

You will manage software and hardware licensing, procurement, and vendor negotiations. You will also track spend and connect access and equipment to onboarding and offboarding processes.

What you will do

• Maintain application inventory and usage
• Manage entitlements, true-ups, and seat recovery
• Run the renewal calendar
• Own workstation inventory and laptop procurement
• Support negotiations on pricing and terms
• Keep signed agreements organized
• Route purchases to the correct signatory for approval
• Draft vendor risk assessments
• Track software and hardware spend against plan
• Connect access, licenses, and equipment to onboarding and offboarding

Required qualifications

• 2+ years in software asset management, IT procurement, or vendor management
• Experience working renewals or negotiating pricing and terms
• Comfortable with auto-renewals, notice periods, price caps, and true-ups
• Strong in spreadsheets for analyzing usage data and modeling future spend
• Experience with identity or SSO tools like Okta, Google Workspace, or Microsoft Entra

Nice to have

• hardware lifecycle experience
• reading a SOC 2 report and spotting what matters
• experience with POs, invoice matching, or RFPs

Benefits

• competitive salaries
• options
• medical, dental and vision coverage
• short and long term disability
• life insurance
• 11 paid holidays
• flexible vacation
• commuter benefits
• 401(k) plan and match
• paid parental leave program

About the company

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and brands. Industry leaders use Vibes to grow customer relationships using mobile messaging and mobile wallet marketing.