Senior Product Manager - VCR

The role

You will own the Cloud Runtime vision, strategy, and roadmap for a serverless developer platform. You will lead the transition from Beta to General Availability and define the product direction for an AI enablement layer.

What you will do

• Own the Cloud Runtime vision, strategy, and roadmap.
• Lead the transition from Beta to GA by identifying gaps in readiness, usability, reliability, and adoption.
• Prioritize initiatives based on customer needs, business impact, and technical considerations.
• Define the product direction for an AI enablement layer.
• Explore how developers and enterprise customers can build AI-powered communication workflows.
• Lead the evolution from fixed-tier subscriptions towards usage-based pricing.
• Work with engineering and commercial teams on cost models, usage measurement, billing, and packaging.
• Partner with engineers to translate product goals into requirements and delivery priorities.
• Engage with enterprise customers, telecom partners, and internal solution teams to validate product direction.
• Own product requirements, business cases, release readiness, security and privacy coordination, and KPI reporting.

Required qualifications

• 5+ years of product management experience in infrastructure, developer platforms, or API products
• Strong understanding of serverless computing and cloud platforms
• Proven ability to work deeply with engineering teams
• Experience driving developer adoption, activation, or platform onboarding improvements
• Familiarity with APIs, webhooks, and integration patterns

Nice to have

• Direct experience with AWS Lambda, Twilio Functions, or similar
• CPaaS or communications API background (voice, messaging, WhatsApp, SMS)
• Experience with usage-based or consumption pricing models
• Marketplace or partner ecosystem experience
• Engineering or solution architecture background
• Experience with Jira, SQL/Kibana, Confluence

Benefits

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Polish Language Classes for non-native speakers
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave

About the company

Vonage is a global cloud communications leader. They provide programmable-based unified communications, contact center solutions, and communications APIs.