Global Alliance Operations Director

The role

You will run the Alliances program day to day on behalf of the Chief Alliance Officer. You will manage the leadership and governance cadence, pipeline data in Salesforce, and the training and certification calendar. The role acts as a chief of staff to ensure the program grows as a coherent system across all partners and regions.

What you will do

• Own the Alliances leadership cadence across all nine partner alliances and regional leads
• Hire, direct and grow a small team of direct and dotted-line resources
• Build materials that represent the Alliances function upward to WPP leadership
• Run the internal QBR process for every alliance end to end
• Act as a proxy for the Chief Alliance Officer in operational forums
• Own the health of Alliances data in Salesforce
• Partner with central Enterprise Solutions growth and RevOps resources
• Build recurring reporting for pipeline, funding, and delivery capability
• Define and operate new-business handoff points
• Coordinate the training and certification calendar across all nine alliances

Required qualifications

• Seven or more years combining program or business operations, chief-of-staff work, and cross-functional coordination
• Ability to drive consistency and accountability across a matrixed structure without formal authority
• Hands-on fluency with Salesforce, or an equivalent CRM
• Experience running executive-facing cadences and materials
• Comfort working across a global, matrixed organisation
• Strong written and visual communication skills

Nice to have

• Experience inside a technology alliance, partnership or channel function
• Experience building or scaling a small team from the ground up
• Experience working with or managing outsourced, specialty-agency or joint-venture resources
• Prior chief-of-staff, business-operations or program-management experience supporting a functional leader
• Experience with partner ecosystem tools such as Salesforce PRM, Google Cloud Partner Advantage, Microsoft Partner Center, or AWS Partner Central
• Willingness to travel to support regional teams and key partner moments

Benefits

• Competitive benefits package

About the company

WPP Enterprise Solutions designs, builds, and operates growth systems for competitive businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.