Managing Director Global Delivery (Hub)

The role

This role oversees the commercial logic and operational systems of the Global Delivery Network. The person will manage hub economics, resourcing, and routing across farshore and nearshore hubs.

What you will do

• Own cost-plus pricing logic and cost-to-serve targets across all hubs.
• Partner with Finance and commercial teams on margin tracking and pricing structures.
• Flag margin risk when commercial terms and delivery cost assumptions drift apart.
• Own delivery budget and funding cycles.
• Manage the resourcing watchtower from a commercial and financial standpoint.
• Build and maintain visibility into hub capacity, skill coverage, and utilization.
• Apply casting standards jointly with pillar leads.
• Set and maintain delivery process and project methodology standards across hubs.
• Work with hub leads on onboarding, capacity planning, and operational execution.
• Support bid and proposal work by translating commercial asks into delivery plans.

Required qualifications

• Strong track record in commercial or delivery strategy roles.
• Direct exposure to pricing, margin, and cost-to-serve models.
• Experience designing or running project and process methodology across distributed or global delivery.
• Comfort operating across onshore, nearshore, and offshore delivery models.
• Experience with staffing and capacity planning at scale.
• Clear, direct communicator comfortable presenting to senior executives.
• Comfortable working through budget and funding transitions.

Nice to have

• Consulting background, particularly at a major consulting firm
• Technical fluency, including AI/ML-enabled delivery or platform experience

Benefits

• Competitive benefits package

About the company

WPP Enterprise Solutions designs, builds, and operates growth systems for competitive businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.