Armed Account Manager (multiple sites) - Knoxville, TN

The role

Account Managers manage, supervise, and coordinate the activities of assigned Security Officers. They execute tasks to maintain prescribed standards in compliance with Standard Operating Procedures across various client sites.

What you will do

• Maintains security operations business plans including labor hours and production costs
• Provides input to service strategy and research of new services
• Ensures successful implementation of new contract start-up
• Meets with clients regularly to provide security and technical expertise
• Ensures established costs, quality, and delivery commitments are met
• Organizes operating activities with other functions and suppliers
• Reviews service and operating reports and directs resolution of problems
• Performs administrative activities and compiles data for reports
• Partners with Human Resources to ensure thorough training of employees
• Manages uniforms, equipment, supplies and vehicle needs at client sites

Required qualifications

• Associate’s degree and a minimum of two years of management experience in security or related field; or equivalent combination of education and experience
• Microsoft Office software
• Working knowledge of Internet programs
• Valid State Driver’s License
• CPR/AED/First Aid Certification (if applicable)
• Valid Security Officer License if required by the state
• State Armed License, Certification in the use of weapons if required
• Ability to pass a criminal background check and drug test
• Ability to write reports, business correspondence, and procedure manuals
• Ability to read and comprehend simple instructions, short correspondence, and memos using the English language
• Ability to speak effectively before groups of customers or employees, or organizations
• Ability to lift and/or move up to 25 pounds

Nice to have

• eHub

Benefits

• Unique and generous benefits
• Opportunities for career growth

Before you apply

• Ability to pass a criminal background check and drug test

About the company

Walden Security is one of the nation’s most dynamic and fastest growing security companies.