Associate Director, Product Management Operations

The role

The Associate Director will strengthen systems, analytics, processes, and cross-functional operating mechanisms for products across NGS, molecular diagnostics, and enzymes. This person will lead a Product Management Operations team and partner with various departments to manage product lifecycles.

What you will do

• Lead, mentor, and develop the Product Management Operations team.
• Develop and improve Product Management processes, tools, systems, metrics, and operating practices.
• Lead product and portfolio performance analytics.
• Support Product Management business and portfolio reviews.
• Lead contribution to demand planning and forecasting.
• Support pricing strategy and decision-making through structured pricing analytics.
• Lead operational processes that support product health and Product Care & Quality (PCQ).
• Provide operational leadership for the custom product portfolio.
• Coordinate operational activities across the product lifecycle.
• Represent Product Management in cross-functional systems, data, and process initiatives.

Required qualifications

• Bachelor's degree in life sciences, engineering, business, marketing, or a related field
• 12+ years of relevant experience in product management, product operations, portfolio operations, commercial operations, or a related field
• Strong analytical and quantitative skills
• Demonstrated experience in product or portfolio operations
• Strong understanding of product lifecycle management and cross-functional requirements
• Track record of improving processes, systems, tools, and operating practices
• Strong cross-functional leadership and influence skills
• Experience with business systems and analytical tools including advanced Excel, ERP systems, Power BI, and Sales Force
• Strong business judgment and commercial acumen
• People leadership experience to coach and lead a small team
• Excellent organizational, problem-solving, interpersonal, and communication skills
• Self-motivated, proactive, and capable of independent decision-making

Nice to have

• Advanced degree such as an MS or MBA
• 2-4 years of direct people management or equivalent functional leadership experience
• Experience in biotech, life sciences, genomics, molecular diagnostics, or another technically complex product environment
• Local candidates

Benefits

• Flexible Time Off
• Holidays
• Employer covers 75% of the base medical plan with buy-up options
• EAP (employee assistance program)
• Employer-paid dental
• Employer-paid vision
• Employer-paid $25,000 life/AD&D policy
• Paid parental leave
• 401(k) retirement plan with a 4% match

Before you apply

• Submit a Letter of motivation (cover letter) and Resume/CV in PDF format
• Applications without a Letter of Motivation will not be considered
• Must be currently eligible to work in the United States of America
• Must not require visa sponsorship to continue working in the United States
• Subject to pre-employment checks including driving history check, drug screening and a background check

About the company

Watchmaker Genomics is an equal opportunity employer committed to creating a culturally diverse environment.