Regional Lead

The role

The Regional Lead oversees agent network acquisition and user growth operations in an assigned region. This person supervises Field Officers and manages agent lifecycle, liquidity, and distribution strategies.

What you will do

• Coordinate Field Officers to identify and acquire new agent locations
• Ensure agents are recruited in compliance with legal and policy requirements
• Train and certify agents on products, procedures, KYC, and AML/CTF
• Coordinate cash and e-value availability at agents
• Monitor agent performance and manage emerging issues
• Coordinate agent closures and recover equipment
• Enforce legal, regulatory, and procedural compliance for regional agents
• Oversee execution and maintenance of brand assets at agent locations
• Manage Field Officers and field-based promoters to recruit new users
• Analyze field operations data to formulate strategic recommendations

Required qualifications

• Fluent in English
• Master’s degree in a related field
• Speak both French and English fluently
• At least 5 years of relevant work experience, specifically managing an agent network and/or user acquisition in Cameroon
• Minimum of 2 years of experience managing field-based teams
• Must have worked and overseen agent network activities in the upcountry
• Work authorization in Cameroon is required

Nice to have

• Prior launch experience is desirable

Benefits

• Competitive salaries
• Health insurance for yourself and your dependents
• 26 weeks of parental leave for mothers
• 4 weeks of parental leave for fathers
• Subsidized child care when returning to work
• Airtime reimbursement

Before you apply

• Work authorization in Cameroon is required
• Upload a resume in English and a cover letter

About the company

Wave is building financial services to make Africa the first cashless continent. They provide mobile app services for cash deposit, withdrawal, and payments across 9 countries.