Premium Cash Assistant

The role

As a Premium Cash Assistant, you will be the first point of contact for customers and agents. You will manage daily reconciliation of transactions in a Premium Agency.

What you will do

• Help agents nearby with liquidity needs
• Support agent and client needs regarding Wave's offer, account opening, system usage, the app, and physical cards
• Maintain daily reconciliation of premium points
• Ensure all cash management transactions are correctly recorded in the treasury system
• Request sufficient funds to ensure rebalance with agents and clients
• Report discrepancies or challenges to the Premium Cash Officer
• Report fake bills to Leadership

Required qualifications

• 2+ years experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery
• Bachelor’s degree in Finance, Economics, Mathematics, or equivalent
• Strong proficiency in French
• Previous experience in front-office customer service or in the banking sector
• Be very vigilant, detail-oriented, and have strong integrity

Nice to have

• Knowing Wave products is an added value
• Speaking English and a local language (Bamanakan, Sarakole) is an added advantage

Benefits

• Competitive salaries
• Health insurance for yourself and your dependents
• 26 weeks for mothers and 4 weeks for fathers
• Subsidized child care when you return to work
• Subsidized gym memberships and fitness classes
• Airtime reimbursement
• Free food
• Beautiful office space

Before you apply

• Work authorization in Mali is required
• Upload a resume in English and a cover letter

About the company

Wave is building financial services to make Africa the first cashless continent. They provide mobile app services for cash deposit, withdrawal, and payments across 9 countries.