Community Health Worker - Norfolk/Portsmouth, Virginia

The role

You will connect with patients to provide social support, advocate for medical needs, and help navigate health needs. You will work to improve the health of patients from low-income communities by connecting them with providers and resources.

What you will do

• Attend a virtual 2-week-long paid training program.
• Meet patients in the community, in the home, and in healthcare facilities.
• Conduct needs assessments and motivate patients to set and achieve health goals.
• Support patients in addressing social challenges such as housing instability, behavioral health concerns, and food insecurity.
• Advocate for healthcare needs and assist in navigating medical services and resources.
• Create a directory of community resources with other staff.
• Manage relationships with healthcare facility providers.
• Partner with Waymark's care delivery team to support coordinated patient care.
• Expand knowledge of community resources and build relationships with organizations.
• Accurately document each patient encounter in detail.

Required qualifications

• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Sound judgment and the ability to quickly analyze situations.
• Ability to work with a diverse community in an empathetic, passionate and professional manner.
• Friendly, energetic, and enthusiastic personality.
• Desire to help others.
• Cultural competency.
• Excellent communication skills.
• Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week.
• Reside within a commutable distance of Norfolk/Portsmouth, Virginia.
• Travel required within the surrounding counties (up to 80%).
• Current Driver’s license and access to an insured vehicle.

Nice to have

• Community health worker certification.
• Long time resident of Norfolk/Portsmouth, Virginia and knowledgeable of community resources.
• Experience conducting home visits and in person / phone outreach.
• Experience working with managed care patients.
• Knowledge of Norfolk/Portsmouth, Virginia Medicaid populations.

Benefits

• Incentive Program: performance-based incentives.
• Work-from-Home Stipend for the first year.
• Medical, Vision, and Dental Coverage.
• Basic life insurance.
• 20 vacation days accrued over the year.
• 11 paid holidays.
• 16 weeks of paid leave for birthing parents after six months of employment.
• 8 weeks of bonding leave for non-birthing parents.
• 401(k) plan with a company contribution.
• Commuter Benefits.
• Professional Development Stipend.

Before you apply

• Employees are required to comply with Waymark's vaccination policy including annual COVID-19 and influenza vaccinations, as well as Hepatitis B, MMR, Varicella, and Tdap/Td vaccinations.
• New hires will be asked to attest to their vaccination status after accepting an offer of employment.
• Offer of employment is contingent upon successful completion of a background check.
• Employment history and advance degree verification are included as part of the standard background check process.

About the company

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. They partner with communities to deliver technology-enabled, human-centered support.