Community Health Worker, Manager - San Bernardino/Orange County

The role

You will lead community health workers in Orange and San Bernardino counties. You will supervise team activities, provide coaching, manage performance, and develop community partnerships.

What you will do

• Provide direct supervision of the day-to-day activities of CHWs in Orange and San Bernardino counties.
• Lead weekly team huddles with a multidisciplinary team.
• Provide CHWs with coaching, mentorship, and support.
• Manage staffing schedules to ensure patient coverage and continuity of care.
• Review data dashboards to manage CHW performance relative to goals.
• Work with Operations and Learning & Development teams to hire, train, and deploy local CHWs.
• Navigate technology systems to supervise CHW documentation.
• Represent Waymark in the community and build community partnerships.
• Maintain knowledge of programs and resources available to community members.
• Maintain small outreach and patient caseload responsibilities as a working CHW on an as needed basis.

Required qualifications

• Experience supervising teams of community health workers or related local health workforces.
• Experience delivering health services as a CHW or related role.
• Openness to supporting a small caseload.
• Strong understanding of Medicaid and barriers to healthcare access among diverse, underserved populations.
• Ability to quickly analyze situations and manage team members with empathy and care.
• Experience and comfort using technology for virtual communication, scheduling, and documentation.
• Ability to teach and implement principles of trauma-informed care, motivational interviewing, and harm reduction.
• Ability to travel to local neighborhoods across Orange and San Bernardino counties.
• Current Driver’s license.
• Access to an insured vehicle.

Nice to have

• Knowledge of common CHW recruitment, hiring, training and supervision strategies.
• Community Health Worker certification.
• Long time resident of the Southern CA area and knowledgeable of community resources.

Benefits

• Stock Options
• Work-from-Home Stipend
• Medical, Vision, and Dental Coverage
• Life Insurance
• 20 vacation days
• 11 paid holidays
• 16 weeks of paid leave for birthing parents after six months of employment
• 8 weeks of bonding leave for non-birthing parents
• 401(k) plan with a company contribution
• Commuter Benefits
• Professional Development Stipend

Before you apply

• Compliance with Waymark’s Vaccination Policy including annual COVID-19 and influenza vaccinations, as well as standard immunizations.
• Offer of employment is contingent upon successful completion of a background check.
• Employment history and advance degree verification are included as part of the standard background check process.

About the company

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits.