Community Health Worker, Manager - Santa Rosa/Sonoma County, California

The role

You will lead community health workers in the Santa Rosa and Healdsburg areas. You will supervise team performance, provide coaching, manage staffing schedules, and develop community partnerships.

What you will do

• Provide direct supervision of day-to-day activities of CHWs in Healdsburg and Santa Rosa.
• Lead weekly team huddles with a multidisciplinary team.
• Provide CHWs with coaching, mentorship, and support.
• Manage staffing schedules to ensure patient coverage and continuity of care.
• Review data dashboards to manage CHW performance.
• Work with Operations and Learning & Development teams to hire, train, and deploy CHWs.
• Navigate technology systems to supervise CHW documentation.
• Represent Waymark in the community and build community partnerships.
• Maintain knowledge of community programs and resources.
• Maintain small outreach and patient caseload responsibilities as a working CHW as needed.

Required qualifications

• Experience supervising teams of community health workers or related local health workforces.
• Experience delivering health services as a CHW or related role.
• Openness to supporting a small caseload.
• Strong understanding of Medicaid and barriers to healthcare access among diverse, underserved populations.
• Ability to describe work externally and build community relationships.
• Sound judgment and ability to analyze situations and manage team members with empathy.
• Experience and comfort using technology for virtual communication, scheduling, and documentation.
• Ability to teach and implement principles of trauma-informed care, motivational interviewing, and harm reduction.
• Ability to travel to local neighborhoods across Sonoma county.
• Current Driver’s license.
• Access to an insured vehicle.

Nice to have

• Knowledge of common CHW recruitment, hiring, training and supervision strategies.
• Community Health Worker certification.
• Long time resident of the Northern CA area and knowledgeable of community resources.

Benefits

• Stock Options
• Work-from-Home Stipend
• Medical, Vision, and Dental Coverage
• Basic life insurance
• 20 vacation days accrued over the year
• 11 paid holidays
• 16 weeks of paid leave for birthing parents after six months of employment
• 8 weeks of bonding leave for non-birthing parents
• 401(k) plan with a company contribution
• Commuter Benefits
• Professional Development Stipend

Before you apply

• Compliance with Waymark’s Vaccination Policy including annual COVID-19 and influenza vaccinations and standard immunizations.
• Offer of employment is contingent upon successful completion of a background check.
• Employment history and advance degree verification are included in the background check process.

About the company

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits.