Community Health Worker - Lorain, Ohio

The role

You will connect with patients to provide social support, advocacy, and navigation. You will work to improve the health of patients from low-income communities by connecting them with providers and resources.

What you will do

• Attend a 2-3 week long paid training program.
• Meet patients in the community, in the home, and in healthcare facilities to conduct needs assessments.
• Help patients with health-related social issues like homelessness, substance use and hunger.
• Work with other CHWs and staff to create a directory of community resources.
• Manage relationships with healthcare facility providers and partner with the care delivery team.
• Expand knowledge of community resources and build relationships with organizations to advocate for members.
• Accompany members to medical appointments as appropriate.
• Navigate technology systems to document each patient encounter.
• Meet patients virtually, by phone or video visit.
• Support outreach to individuals eligible for Waymark support.

Required qualifications

• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Sound judgment and the ability to quickly analyze situations.
• Ability to work with a diverse community in an empathetic, passionate and professional manner.
• Friendly, energetic, and enthusiastic personality.
• Desire to help others.
• Cultural competency.
• Excellent interpersonal communication skills and active listening abilities.
• Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation.
• Comfortable with ambiguity and taking on a variety of tasks as needed.
• Reside within a commutable distance of Lorain, Ohio.
• Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week.
• Current Driver’s license and access to an insured vehicle.

Nice to have

• Community Health Worker certification.
• Long time resident of the Greater Cleveland area and knowledgeable of community resources.
• Experience conducting home visits and outreach.
• Experience working with managed care patients.
• Experience in customer- or client-service roles
• Knowledge of Greater Cleveland Medicaid populations.

Benefits

• Incentive Program: additional compensation through performance-based incentives.
• Work-from-Home Stipend: dedicated stipend for your first year.
• Medical, Vision, and Dental Coverage.
• Basic life insurance.
• 20 vacation days, accrued over the year.
• 11 paid holidays.
• 16 weeks of paid leave for birthing parents after six months of employment.
• 8 weeks of bonding leave for non-birthing parents.
• Access to a 401(k) plan with a company contribution.
• Commuter Benefits.
• Professional Development Stipend.

Before you apply

• Requires compliance with Waymark’s Vaccination Policy including annual COVID-19 and influenza vaccinations, as well as standard immunizations.
• Offer of employment is contingent upon successful completion of a background check.
• Employment history and advance degree verification are included as part of the standard background check process.

About the company

Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits.