Singapore Market Operations Lead

The role

The Singapore Operations Lead is responsible for the strategic direction and daily execution of operations in Singapore. This role focuses on testing or validation operations and eventually a commercial service.

What you will do

• Define and execute the operational strategy for Singapore.
• Maintain end-to-end accountability for regional safety performance, service reliability, and operational health.
• Lead market entry and expansion initiatives from initial testing to commercial launch and scale.
• Build strong relationships with community leaders, regulators, and strategic partners.
• Establish operating priorities, performance expectations, and governance structures.
• Drive partner and vendor performance by setting standards and monitoring outcomes.
• Act as the regional point of integration across operations, safety, product, engineering, and enterprise teams.
• Own budget planning, cost control, and operational efficiency.
• Build, lead, and develop regional leadership talent.
• Influence enterprise strategy and investment decisions.

Required qualifications

• 10+ years of senior leadership experience in regional operations, tech, or logistics
• 5+ years of experience in market entry, launching and scaling operations across Singapore and APAC
• Experience managing 24/7 safety-critical operations or high-consequence environments maintaining >99.9% operational reliability
• 3+ years of direct experience in regulatory engagement and managing top-tier strategic partner contracts
• Expertise in establishing governance frameworks, defining OKRs/KPIs, and setting operational priorities across multi-site operations
• Proven track record of driving cross-functional alignment across 5+ distinct functional teams

Nice to have

• MBA
• Experience in Autonomous Vehicles and / or Fleet Operations
• High expertise in P&L management, budget planning, and cost control

About the company

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases.