Designated Services Engineer - NCP (Remote US)

About the job

AI Hyperscalers build GPU platforms and sell them to their own customers. WEKA is the data layer under those platforms. As Senior Designated Services Engineer, you are the named engineer for an assigned AI Hyperscaler. You know the environment as your own. You work proactively, not from a ticket queue. You are the owner of the account relationship and the escalation path into WEKA. This role blends the DSE and the TAM. About 80% of your time is hands-on engineering: architecture, deployment, performance, and issue resolution. About 20% is programmatic: the cadence, reviews, planning, and reporting that keep the customer’s needs covered over time. You own both. Premium Services coverage is…