Home Care Scheduler

The role

The Home Care Scheduler coordinates the scheduling and tracking of Home Health and Home Care Assistant assignments. This role provides customer service to participants, families, vendors, and staff while maintaining records of scheduled appointments.

What you will do

• Coordinate Home Care Assistant/Personal Care Assistant assignments as directed by Home Health RNs and Home Care Supervisor
• Communicate schedule changes with participants, family, and home services staff
• Complete required authorizations in electronic medical records (EMR) system
• Ensure medical records for clinicians, home care aids, vendors, and in-home staff visits are received and uploaded into the EHR
• Implement and improve procedures such as making reminder calls and clarifying instructions
• Maintain current and accurate records of all scheduled home health appointments and home and personal care assignments

Required qualifications

• High school diploma or equivalency
• Minimum of one (1) year of experience as a scheduler in a home health or home care agency

Nice to have

• Minimum of one (1) year of experience working with an EMR and scheduling system

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• 17 days of personal time off (PTO)
• 12 holidays observed annually
• 6 sick days
• Advancement opportunities
• Bonus eligibility
• 401(k) match

Before you apply

• Proof of vaccination, or a vaccine declination form will be required prior to employment

About the company

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services.