Benefits Content and Implementation Manager

The role

The Benefits Content and Implementation Manager will turn employer benefit materials into clear employee resources. This person will manage the setup and launch of these resources in the Wellist platform.

What you will do

• Own assigned client benefit implementations from intake through approval.
• Partner with domestic and international clients, brokers and point solution providers.
• Lead discovery conversations to capture the full scope of each employer's portfolio.
• Review complex benefit materials and identify programs, services and hidden gems.
• Apply tagging and eligibility frameworks to resource listings.
• Translate complex benefit information into clear, employee-friendly content.
• Coordinate review and approval with clients and benefit partners.
• Work with Client Success, Analytics, Development, Support and Benefits Operations.
• Identify high-value programs, redundancies, overlaps and gaps.
• Identify opportunities to improve resource processes.

Required qualifications

• 2–4 years of experience in benefits administration or management, benefits consulting or brokerage, vendor implementation or onboarding, HR, healthcare, operations, analytics or a related field.
• Demonstrated ability to own complex, detail-intensive projects involving multiple stakeholders and significant amounts of information.
• Exceptional attention to detail and a high personal standard for accuracy and completeness.
• Strong analytical and problem-solving skills.
• Excellent writing skills.
• Strong organizational and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Comfort working independently.
• Comfort with technology platforms and AI tools.
• Experience working in high-growth or resource-constrained environments.

Nice to have

• Experience in benefits, communications or content writing

Benefits

• Meaningful work
• Visible impact
• Deep expertise
• Opportunity to improve how we scale
• Cross-functional exposure

About the company

Wellist helps employers deliver the right resources at the right time so employees can find meaningful support. The company is recognized by Fast Company, MassTLC, Rock Health and more.