Surgery Scheduling Coordinator - Full Time - Wolf River

The role

The Surgery Scheduling Coordinator plans and schedules surgical cases and physician office appointments. This role coordinates physician schedules, manages appointments, and prepares hospitals and surgical facilities for cases.

What you will do

• Schedule surgical cases and physician office appointments.
• Coordinate return appointments, labs, and diagnostic tests.
• Assist patients with surgery-related questions and appointment needs.
• Pull necessary information from the EMR and record relevant details.
• Obtain pre-certifications for all surgeries.
• Notify supervisor or director of any scheduling issues.
• Fax paperwork to surgery facilities ahead of scheduled procedures.
• Obtain medical records, films, and slides required for surgery.
• Prepare and deliver complete hospital information packets for each surgery.
• Ensure availability of hospital rooms, surgical equipment, and support staff.

Required qualifications

• High school diploma or GED required.
• Excellent organizational, follow-up, and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in computer applications including Word, Excel, and email.
• Ability to establish and maintain professional working relationships with patients, providers, and staff.
• Ability to analyze situations and respond quickly and appropriately.
• Basic math skills including addition, subtraction, multiplication, and division.

Nice to have

• Minimum of one year of related scheduling or healthcare experience preferred.
• Equivalent combination of education and experience may be considered.

Benefits

• Comprehensive benefits package.

About the company

West Cancer Center is dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. The team fosters collaboration, innovation, and professional growth.