Revenue Cycle Manager - Full Time - Germantown, TN

The role

The Revenue Cycle Manager coordinates the revenue cycle for all practices and maximizes reimbursements. This role oversees billing operations, supervises revenue cycle staff, and supports process improvements.

What you will do

• Plan, organize, and manage billing activities and revenue cycle staff.
• Maximize reimbursements across all practices.
• Assist with changes and refinements to business office processes, policies, and procedures.
• Generate reports as needed.
• Support training and educational initiatives within the revenue cycle team.
• Identify and implement improved workflows for revenue cycle operations.
• Serve as a resource for Business Office personnel.
• Demonstrate leadership qualities and ensure compliance with company policies.
• Promote and maintain exceptional customer service standards.
• Interact internally with Physicians, CEO, CFO, VP of Revenue Cycle Management, EMR support team, and staff.

Required qualifications

• Associate’s degree in Business Administration.
• Minimum of five (5) years of billing experience in a medical environment or equivalent combination of education and experience.
• Prior supervisory experience required.
• Excellent organizational and follow-up skills.
• Strong verbal and written communication skills.
• Strong problem-solving skills.
• Ability to organize and prioritize work assignments in a fast-paced environment.
• Ability to analyze situations and respond in a timely manner.
• Ability to participate in multi-functional teams.
• Ability to supervise the work performance of others.
• Ability to establish and maintain effective working relationships within West Cancer Center.
• Ability to establish and implement new processes.

Benefits

• Comprehensive benefits package.

About the company

West Cancer Center is dedicated to providing compassionate, patient-centered care while advancing groundbreaking research.