Managing Director, Technical Account Lead – Utilities (Transmission and Distribution))

The role

The Managing Director serves as the Technical Account Lead for a large CA IOU. You will act as a technical advisor to deepen a strategic utility relationship by translating complex technology and grid challenges into actionable opportunities.

What you will do

• Serve as the primary technical advisor to the utility account across IT, OT, and grid modernization domains
• Develop a deep understanding of the utility's technology landscape and strategic priorities
• Engage directly with utility stakeholders including CIO, CTO, grid operations, engineering, and architecture teams
• Deconstruct client challenges into root causes, risks, and technical implications
• Identify white space opportunities across the utility's T&D and enterprise technology ecosystem
• Translate client problems into actionable opportunities aligned to West Monroe capabilities
• Bridge the gap between utilities and West Monroe's TechEx practice
• Lead or support proposal development, solutioning, and deal strategy
• Own and deliver against revenue targets specific to the utility account
• Partner with the Account Lead to execute a multi-year account growth strategy

Required qualifications

• 15+ years of experience in utility technology, consulting, or related leadership roles
• Deep, hands-on understanding of electric utility IT and OT environments (T&D focus)
• Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders
• Proven track record of originating, shaping, and closing complex deals ($5M+)
• Experience working within or closely with large IOUs
• Strong commercial acumen
• Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions
• Executive presence with a bias toward action and ownership
• Bachelor's degree with strong academic achievement

Nice to have

• MBA or equivalent advanced technology degree
• Experience with PG&E or similar-scale utilities
• Grid & OT Systems: ADMS, EMS, DERMS, SCADA, outage management, grid-edge integration
• Enterprise Platforms: SAP/Oracle (ERP, EAM), asset management, work management systems
• Data, Cloud & AI: Cloud platforms (AWS/Azure/GCP), data architecture, advanced analytics, AI/ML for grid and asset intelligence
• Grid Modernization: DER integration, electrification, reliability and resilience programs
• IT/OT Convergence: Architecture, cybersecurity, data integration, and operational alignment

Benefits

• Medical, dental, vision, and basic life insurance
• 401k plan
• Employee stock ownership program
• Annual bonuses
• Unlimited flexible time off
• Ten paid holidays
• Ten weeks of paid parental leave

About the company

West Monroe is a global business and technology consulting firm. They focus on creating measurable value for clients by combining business and technology expertise.