Senior Consultant, Productivity

The role

Senior Consultants lead workstreams to solve complex operational challenges through process optimization, workforce productivity, and operational excellence. They use data-driven insights and AI to redesign how work is done and deliver measurable business outcomes.

What you will do

• Lead current-state assessments to identify opportunities in business processes, workforce productivity, and operating models.
• Translate complex business challenges into structured analyses and actionable recommendations.
• Develop business cases that quantify productivity improvements and financial impact.
• Facilitate client workshops and present findings to stakeholders.
• Design future-state processes to improve throughput and reduce cost.
• Analyze workforce capacity, labor utilization, and performance metrics.
• Develop implementation roadmaps and help clients prioritize initiatives.
• Lead project workstreams by managing risks and ensuring quality.
• Identify opportunities to apply AI, automation, and digital capabilities.
• Mentor Consultants and Experienced Consultants through coaching and quality review.

Required qualifications

• 4–6 years of experience
• Experience leading workstreams focused on process optimization, workforce productivity, operational excellence, labor analytics, operating model transformation, or service delivery improvement.
• Ability to break down ambiguous business problems into structured analyses and data-driven recommendations.
• Experience developing productivity, capacity, labor, cost, operational performance, and ROI analyses.
• Experience facilitating client workshops and presenting recommendations to technical and executive audiences.
• Exposure to AI, automation, workflow technologies, or advanced analytics applied to business processes and operational improvement.
• Strong analytical, communication, and problem-solving skills.
• Experience integrating AI tools into day-to-day workflows.
• Bachelor’s degree in business, engineering, operations, analytics, industrial engineering, organizational development, or a related field.
• Ability to travel up to 50%.
• Ability to work permanently in the United States without sponsorship.

Nice to have

• Management consulting experience
• Experience in professional services, operations, industrial engineering, business transformation, or a similarly analytical environment
• Experience with Lean, Six Sigma, Value Stream Mapping, or other continuous improvement methodologies

Benefits

• Medical, dental, vision, and basic life insurance
• 401k plan
• Employee stock ownership program
• Annual bonuses
• Unlimited flexible time off
• Ten paid holidays
• Ten weeks of paid parental leave

Before you apply

• Ability to work permanently in the United States without sponsorship

About the company

West Monroe is a global business and technology consulting firm. They combine business and technology to create measurable value and deliver real-world solutions for clients.