Senior Staff UX Designer

The role

This role leads end-to-end UX design for Wing's drone delivery products. The designer works on consumer apps, partner and merchant workflows, and internal tools for managing autonomous aircraft and delivery networks. The role is a senior individual contributor position on the Product & UX team.

What you will do

• Lead end-to-end design, from discovery and user journeys to interactive prototypes and high-fidelity visuals
• Design consumer-facing mobile apps and integration experiences for retail and delivery partners
• Map and optimize workflows connecting merchant fulfillment, ground operations and real-time delivery logistics
• Design internal tools and operational dashboards to configure and monitor autonomous aircraft and delivery networks
• Partner with UX Research on user interviews, studies and testing
• Contribute to and scale the design system and visual language across Wing
• Collaborate with Product, Engineering, Hardware and Aviation Operations on technical and regulatory constraints
• Lead design critiques and mentor fellow designers

Required qualifications

• 15+ years of experience in design, product design or interaction design
• Track record of designing and shipping impactful consumer, enterprise or multi-platform software products
• Strong portfolio showing end-to-end product design process, systems thinking and shipped products
• BA/BS in Design or Human-Computer Interaction or a related field, or equivalent industry experience
• Experience designing for complex, multi-sided ecosystems, physical-software workflows, or automated/AI-powered systems
• Expert proficiency in modern design and prototyping tools such as Figma and AI-assisted prototyping
• Experience contributing to or scaling design systems
• Ability to operate autonomously in high-ambiguity environments
• Strong communication, storytelling and cross-functional collaboration skills
• Track record of design leadership as an individual contributor

Benefits

• Bonus
• Equity
• Benefits

Before you apply

• Wing is an equal opportunity employer
• Accommodations for the interview process can be requested through a candidate accommodations form

About the company

Wing offers drone delivery for last mile logistics and designs, builds and operates its own aircraft. It is part of Alphabet and offers drone delivery services on two continents.