Business Operations Lead

The role

Lead cross-functional, enterprise-wide programs and strategic initiatives at Wing, including go-to-market and operational work. Turn data into clear recommendations for senior stakeholders and align teams to scale operations.

What you will do

• Lead transformational, enterprise-wide programs and strategic initiatives, defining scope, success criteria and long-term roadmap.
• Solve complex project problems by identifying roadblocks, addressing inefficiencies and building new processes.
• Design and implement project cadences and reporting frameworks that track progress against key business objectives.
• Synthesize quantitative and qualitative analysis into actionable insights and present recommendations to senior stakeholders.
• Partner with cross-functional teams and senior stakeholders to align resources, influence direction and integrate workstreams.
• Champion process improvement and innovation, scaling effective solutions across the business.

Required qualifications

• 12+ years of experience in Business Operations, Management Consulting, or equivalent roles.
• Proven track record of delivering high-impact results.
• Bachelor's degree in Engineering, Computer Science, Mathematics, Economics, Finance, Business or a related field, or equivalent practical experience.
• Mastery of influencing at the executive level and driving consensus among senior leaders.
• Exceptional strategic thinking, able to synthesize complex market and internal data into long-term recommendations.
• Proven ability to thrive in high-ambiguity environments.
• Strong financial and operational acumen, linking execution metrics to P&L impact.
• Commitment to fostering a welcoming environment and developing trusted relationships across the organization.

Nice to have

• MBA

Before you apply

• Employment is based solely on merit and qualifications.
• Accommodation requests during the interview process are available through a Candidate Accommodations Request Form.

About the company

Wing offers drone delivery for last mile logistics, with highly automated drones that transport small packages from businesses to homes in minutes. It operates on two continents and is part of Alphabet.