Instructional Designer

The role

Design and build learning experiences such as e-learning modules, videos, instructor-led training, onboarding programs, job aids, and assessments. Manage learning content from concept through launch and continuous improvement, working with subject matter experts and cross-functional teams.

What you will do

• Design and develop e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, and assessments
• Manage learning content from concept through development, review, launch, and continuous improvement
• Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with learning objectives
• Use innovation and AI tools to speed up research, content development, storyboarding, visuals, video and voice production, and prototyping
• Design learning for U.S. audiences with attention to language, context, examples, and cultural relevance
• Collaborate with Product, Operations, Marketing, and Technology teams on training for new products, processes, and systems
• Maintain and update existing training programs as products and processes change

Required qualifications

• 5 to 10 years of experience in Instructional Design, Learning Experience Design, Training Content Development, or a similar role
• Hands-on experience developing learning or training content for U.S. audiences
• Strong understanding of instructional design principles, adult learning methods, learning objectives, assessments, and learner engagement
• Experience developing e-learning modules, videos, presentations, facilitator-led training, job aids, SOPs, and assessments
• Proficiency with modern instructional design, e-learning, multimedia, LMS, video, or content creation tools
• Ability to use AI thoughtfully to speed up content creation while keeping accuracy and quality
• Ability to work with subject matter experts and cross-functional teams while driving projects from concept to completion
• Strong attention to detail, ownership mindset, high integrity, and positive attitude
• Comfortable working in a 100% remote environment with teams across India and the U.S.

Benefits

• Highly inclusive and collaborative culture
• Opportunity to work closely with India-based and U.S.-based teams
• Strong focus on learning, ownership, and growth
• 100% remote working flexibility

Before you apply

• Hands-on U.S. market experience is required

About the company

WIN is described as the #1 ranked inspection services company in the United States, with 35 years of experience. It focuses on cutting-edge technology, AI-driven innovation, and operational excellence.