Communications Lead, Wikimedia Enterprise (Contract)

The role

You will lead external communications for Wikimedia Enterprise, the Foundation's commercial product for large-scale content reusers. The work covers media relations, thought leadership, and campaigns that build demand for Enterprise services.

What you will do

• Develop and own the external communications strategy for Wikimedia Enterprise across media, trade press, speaking engagements and other channels.
• Build relationships with reporters and conference organizers to secure speaking opportunities.
• Serve as primary media liaison for Wikimedia Enterprise, including rapid response to sensitive situations.
• Partner with internal teams to develop narratives and thought leadership.
• Guide, produce and review press statements, blogs, pitch materials and briefing documents.
• Coordinate the communications workflow for major launches and announcements with the Enterprise Growth team.
• Align the Enterprise growth plan with the Foundation's annual communications calendar.
• Lead cooperative efforts with internal and external stakeholders, including volunteers, affiliates and partners.
• Manage relationships with external vendors such as PR agencies.
• Set goals and KPIs, track results, and share insights with leadership.

Required qualifications

• At least 8 years of communications experience, including senior or lead level work in a tech or B2B tech environment or supporting a commercial product line.
• Experience bridging communications and marketing or growth functions.
• Experience developing earned media strategy and thought leadership.
• Excellent stakeholder management, including influencing senior and executive stakeholders.
• Sound judgment on reputational risk and sensitivity.
• Comfort operating with ambiguity and ramping up quickly with minimal onboarding.
• Strong writing and editing skills across formats.
• Strong editorial judgment for marketing materials.
• Track record of tying communications to business results and metrics.
• Experience working in a matrixed organization with dotted-line reporting.
• Experience working remotely and across multiple time zones and emerging markets.
• Experience overseeing and managing external agency relationships.

Nice to have

• Experience in a nonprofit, open-source, mission-driven or community-governed organization, especially one with a commercial or earned-revenue arm.
• Real understanding of AI, data licensing and content provenance debates.
• Familiarity with the Wikimedia movement, Wikipedia, or free-knowledge and open-content spaces.
• Background in tech, media or platform companies navigating AI-related content, licensing or data issues.

Before you apply

• Hiring is limited to the US states, territories and countries listed in the posting.
• Non-US employees are hired through a local third-party Employer of Record and must have current work authorization in their location.
• Some countries listed are restricted to citizens or permanent residents only.

About the company

The Wikimedia Foundation is the nonprofit that operates Wikipedia and the other Wikimedia free knowledge projects. It is a remote-first organization funded mainly by donations, with offices in San Francisco, California.