Rate Coordinator

The role

The Rate Coordinator supports the Director of Pricing and Rate Supervisor. The role keeps client rates accurate and compliant in the firm's financial systems (SurePoint, Aderant).

What you will do

• Monitor, prioritize and respond to rate inquiries in a timely manner, escalating complex issues
• Set up, maintain and update standard rate arrangements, discounts and fixed-fee arrangements in the billing system
• Review client engagement letters, Letters of Understanding, Outside Counsel Guidelines and other client correspondence to interpret rate requirements
• Implement compliant rate structures in the most efficient and beneficial way available
• Partner with the Revenue Team to document implemented rates and resolve e-billing rate rejections and discrepancies
• Maintain accurate timekeeper and rate data, perform regular audits, and generate compliance and exception reports
• Liaise with attorneys, Revenue Team members and the pricing team to resolve rate-related inquiries

Required qualifications

• Bachelor's degree or equivalent training
• 1-3 years of experience in a legal billing environment
• Intermediate proficiency in Microsoft Excel (including formulas and data review) and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Demonstrated ability to exercise proper judgment and maintain confidentiality
• Strong attention to detail with the ability to produce detailed and accurate work
• Ability to manage competing priorities in a fast-paced, high-volume environment and meet deadlines
• Strong written and verbal communication skills with all levels of personnel, attorneys, staff, vendors and clients
• Commitment to high-quality internal and external client service
• Ability to identify issues and contribute practical and efficient solutions
• Interest in learning and developing new skills

Nice to have

• Legal billing software experience
• Aderant experience
• Project management experience

Benefits

• 401(k) with firm match
• Medical, dental and vision insurance
• Disability and life insurance
• Generous PTO plan
• Growth and advancement opportunities
• Corporate discount plans

Before you apply

• The firm participates in E-Verify and confirms work authorization for all new hires

About the company

Wilson Elser is a national law firm with more than 1,400 attorneys across 46 offices. It is recognized among the top 100 law firms by The American Lawyer.