Legal Support Assistant

The role

You will support attorneys and Legal Administrative Assistants at the front desk and in daily office work. The role covers reception, phone calls, client files, invoicing and general admin support.

What you will do

• Maintain a clean, organized, and professional reception area
• Answer, screen, route, and respond to incoming phone calls and messages
• Greet, screen, and direct visitors in a professional and welcoming manner
• Assist with opening and closing client matters
• Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents
• Help organize and maintain physical and electronic files within the firm's document management systems
• Assist with client invoicing, including submission and verification of billing documentation
• Support the submission of vendor bills and check requests
• Research and respond to client billing inquiries
• Manage and update information using Excel spreadsheets

Required qualifications

• High school diploma or equivalent
• At least 1 year of administrative or clerical experience in an office setting
• Strong written and verbal communication skills
• Professional phone etiquette and customer service mindset
• High attention to detail with excellent spelling, grammar, and proofreading skills
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Comfort handling confidential information with discretion
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Willingness to work in person in an office environment

Nice to have

• Prior law firm experience
• Experience with document management or legal software

Benefits

• 401k match
• Generous PTO plan
• Ample opportunities for professional development and advancement
• Access to corporate discount plans and other benefits

Before you apply

• Agencies may only submit candidates with an active, signed fee agreement and portal access

About the company

Wilson Elser is a national law firm with more than 1,400 attorneys across 46 offices. The firm is recognized among the top 100 law firms by The American Lawyer.