Legal Support Assistant

The role

Support attorneys and Legal Administrative Assistants at a law firm. Handle reception, calls, visitors, files, mail, and client billing tasks.

What you will do

• Maintain a clean, organized, and professional reception area
• Answer, screen, route, and respond to incoming phone calls and messages
• Greet, screen, and direct visitors in a professional and welcoming manner
• Assist with opening and closing client matters
• Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents
• Help organize and maintain physical and electronic files
• Assist with client invoicing, including submission and verification of billing documentation
• Support the submission of vendor bills and check requests
• Research and respond to client billing inquiries
• Manage and update information using Excel spreadsheets

Required qualifications

• High school diploma or equivalent
• At least 1 year of administrative or clerical experience in an office setting
• Strong written and verbal communication skills
• Professional phone etiquette and customer service mindset
• High attention to detail with excellent spelling, grammar, and proofreading skills
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Comfort handling confidential information with discretion
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Willingness to work in person in an office environment

Nice to have

• Prior law firm experience
• Experience with document management or legal software

Benefits

• 401(k) retirement savings plan with match
• Medical, dental, and vision insurance
• Disability and life insurance
• Generous PTO plan
• Access to corporate discount plans
• Ample opportunities for professional development and advancement

Before you apply

• Applications from recruitment agencies are only accepted with a current signed fee agreement and portal access

About the company

Wilson Elser is a national law firm with more than 1,400 attorneys across 46 offices. It is recognized among the top 100 law firms by The American Lawyer.