Renewals Manager (West)

The role

The Renewals Manager plays a role in customer retention and expansion strategy. This person will secure up-for-renewal dollars and mitigate renewal risk by working with Sales and Customer Success teams.

What you will do

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
• Achieve or exceed quarterly revenue goals including retention, growth and term extension.
• Partner with Customer Success to assess customer health and drive renewal strategy.
• Maintain and report an accurate forecast of renewals within assigned book.
• Manage the renewal process for multiple commercial customers concurrently.
• Escalate whenever appropriate to help resolve customer concerns.
• Identify at-risk renewal clients and escalate to mitigate contraction and churn.
• Develop and maintain strong relationships with channel and alliance partners.
• Collaborate cross functionally with Legal and Deals Desk.
• Recommend and contribute to process improvements.

Required qualifications

• 2 years of related cybersecurity and renewals experience.
• Experience working in a SaaS revenue organization (such as Sales, CSM, or a renewals team).
• Deep understanding of SaaS offerings and pricing models.
• Ability to work independently and as part of a team.
• Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement.

Nice to have

• 5 years of related cybersecurity and renewals experience.
• Proven track record of success and over-achievement of renewal quota in previous positions.
• Highly collaborative with the ability to succeed in an entrepreneurial environment.
• Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero.

Benefits

• base salary
• bonus
• equity
• benefits

Before you apply

• Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.
• This role does not offer visa sponsorship.

About the company

Wiz is a fast-growing startup that enables teams to secure cloud and AI applications. The company is powered by Google and serves customers including over 65% of the Fortune 100.