Field Services Technician (San Jose)

The role

You will troubleshoot and repair office equipment such as copiers, printers and fax machines. You will provide technical support to customers and keep them satisfied.

What you will do

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Required qualifications

• Good communication skills
• Valid driver's license with a clean DMV record
• Stable work history with verifiable references
• Some lifting necessary
• Mechanical and Electrical Mindset
• IT literate
• Strong computer knowledge

Nice to have

• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers
• Production experience

Benefits

• Training and certification to keep up with changing technology
• Growth opportunities to reach career goals

About the company

WiZiX Technology Group, Inc. is a provider of office equipment and technology solutions in California and Nevada. It offers copiers, printers, scanners, VoIP phone systems, managed print services, document management systems and EV charging stations.