Field Services Technician (Fresno)

The role

You will repair and service copiers, printers and other office equipment, and give technical support to customers. You will also communicate with customers to keep them satisfied.

What you will do

• Troubleshoot and repair office equipment (copiers, printers, fax machines, etc.)
• Provide high-quality technical support to customers
• Communicate with customers to ensure satisfaction
• Develop options to solve unusual problems
• Manage time, resources and territorial considerations

Required qualifications

• Full range of repairs and service procedures on copiers and printers
• Good communication skills
• Valid driver's license with a clean DMV record
• Stable work history with verifiable references
• Some lifting
• Mechanical and electrical mindset
• IT literate
• Strong computer knowledge

Nice to have

• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark and other manufacturers
• Production experience

Benefits

• Growth opportunities to reach career goals
• Training and certification to keep up with fast-changing technology
• Aim to be a long-term employer

Before you apply

• A valid driver's license with a clean DMV record is required
• Verifiable references are required

About the company

WiZiX Technology Group, Inc. is a leading provider of office equipment and technology solutions in California and Nevada. It sells brands such as Kyocera, Toshiba, Ricoh and Brother and offers VoIP phone systems, managed print services, document management systems and EV charging stations.