Field Service Technician (Santa Rosa)

The role

You will repair and service copiers and printers for customers. You will troubleshoot office equipment, give technical support and keep customers satisfied.

What you will do

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Required qualifications

• Full range of repairs and service procedures on copiers/printers
• Good communication skills
• Valid driver's license with a clean DMV record
• Stable work history with verifiable references
• Some lifting necessary
• Mechanical and Electrical Mindset
• IT literate
• Strong computer knowledge

Nice to have

• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers
• Production experience

Benefits

• Growth opportunities to reach career goals
• Training and certification to keep up with changing technology

Before you apply

• Valid driver's license with a clean DMV record is required

About the company

WiZiX Technology Group, Inc. is a provider of office equipment and technology solutions in California and Nevada. It offers copiers, printers, VoIP phone systems and managed print services.