Field Service Technician (San Mateo)

The role

You will troubleshoot and repair office equipment such as copiers, printers and fax machines. You will also give technical support to customers and keep them satisfied.

What you will do

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Required qualifications

• Good communication skills
• A valid driver's license with a clean DMV record
• Stable work history with verifiable references
• Some lifting
• Mechanical and Electrical Mindset
• IT literate
• Strong computer knowledge

Nice to have

• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers
• Production experience

Benefits

• Growth opportunities to reach career goals
• Training and certification to keep up with changing technology

Before you apply

• Requires a valid driver's license with a clean DMV record
• Requires verifiable references

About the company

WiZiX Technology Group, Inc. is a provider of office equipment and technology solutions in California and Nevada. It sells copiers, printers, scanners and other office equipment, and also offers VoIP phone systems, managed print services, document management systems and EV charging stations.