(XD) Experience Designer, Snr.

The role

You will help develop and evolve onboarding, business products and self-service experiences within the financial sector. You will do rapid prototyping, concepting and interaction design, and test them with bankers and customers. You will be part of a growing consulting team focused on financial services and experiences.

What you will do

• Build research and roadmaps for customers, with an understanding of finance and insurance
• Rapid concepting and interaction design, including user flows and mapping
• Overall experience design for short-term and long-term goals
• Practical design for immediate delivery
• Document scenarios and UX flows
• Test concepts and flows with bankers and customers
• Review and test concepts with stakeholders
• Create low and mid-fidelity designs and prototypes
• Map end-to-end user flows, error scenarios and entry/exit points across channels
• Carry out information architecture and usability testing

Required qualifications

• 3+ years working at a digital agency as an Information Architect, Experience Designer, Product Designer or UX Designer
• Strong interaction design skills
• Solid Sketch and InVision skills
• Portfolio of key projects showing your role, deliverables and successes
• Excellent written and verbal communication skills
• Strong problem-solving ability across design and delivery phases
• Familiarity with technical considerations for mobile customer experiences
• Experience developing detailed user-interface specifications and design patterns
• Experience working in collaborative, cross-functional teams
• A sense of humour

Nice to have

• Ability to create functional prototypes for touch screen devices
• Experience designing, setting up and conducting user testing and research studies
• Experience creating digital and content strategies
• Experience in the financial sector
• Experience working with remote and international stakeholders and teams

Benefits

• Competitive pay
• Health, security and wellbeing benefits
• Remote and flexible working
• Work within an international team across several continents
• Opportunity to work with clients such as the Australian Grand Prix, The Australian Ballet and Sydney Symphony Orchestra

Before you apply

• Upload both a resume and a cover letter for full consideration
• Applicants from diverse backgrounds are strongly encouraged to apply

About the company

WONGDOODY is a human experience company powered by Infosys, with offices in London, Berlin, Amsterdam, the U.S., India and Australia. Founded in 1993, it has won hundreds of global awards for creativity and marketing effectiveness.