Support Associate - Fulltime/Student- Ljubljana

The role

You will support Wolt users and partners in an office in Ljubljana. The work is communication-heavy, handles several interactions at once, and involves teamwork with other support colleagues.

What you will do

• Provide excellent support to users and partners.
• Work with a diverse support team and other team members to resolve issues, including technical ones.
• Communicate fluently with users and partners, adapting tone to each person.
• Bring creativity and playfulness to interactions.
• Focus on completing tasks and doing them well.

Required qualifications

• Fluent spoken and written Slovenian and English.
• Some experience in a comparable role.
• Quick learner, attentive to details and the bigger picture.
• Able to handle several interactions at once and set priorities.
• Willing to work in a fast-growing start-up environment and take on responsibility.

Benefits

• At least 25 days of annual leave (full-time only).
• Extra paid days off for important personal matters (full-time only).
• Wolt credits refunded as a share of each order placed on your Wolt account.
• Hybrid work once you work independently: remote work possible on weekends, holidays, afternoon and selected morning shifts.
• Employee support programme with internal Wolt training, personalised training programmes and learning resources.
• Wolt-wide education programmes and advice for you and your loved ones.
• Annual budget for dinners and activities with colleagues.
• Fruit and drinks in the office.

Before you apply

• The interview is held in person at the office location.
• Recruitment scam warning: DoorDash, Deliveroo and Wolt will never ask you to pay money or share sensitive financial information during hiring.

About the company

Wolt creates technology for delivering food and, increasingly, almost everything, in over 500 cities in 30 countries. It joined forces with DoorDash in 2022.