Latvian Speaking Support Associate

The role

You will support Wolt customers, courier partners and venues through live chat and phone. You will help keep delivery operations running smoothly and help develop the support function with the support team and other teams at Wolt.

What you will do

• Support customers, courier partners and venues via live chat and phone
• Ensure delivery operations run smoothly
• Develop the support function together with the support team and other Wolt teams

Required qualifications

• Great communication skills with a personal touch
• Customer-obsessed and team-oriented mindset
• Fast learner, able to multitask
• Ready to work in a fast-paced environment
• Fluent in Latvian
• Professional working proficiency in English
• Able to work evening shifts from 18:00 to 22:00, five days a week
• Able to work weekends

Benefits

• Wolt credits cashback
• Employee assistance program
• Wolt-wide training programs
• Yearly team budgets
• Coffee and snacks at the office

Before you apply

• Applications must be submitted in English
• Hiring is ongoing; the posting says to apply as soon as possible
• Wolt will never ask you to pay money or share sensitive financial information during hiring

About the company

Wolt creates delivery technology and operates in over 500 cities in 30 countries. It joined forces with DoorDash in 2022.