Wolt
Restaurant Onboarding Associate, German Speaking
Budapest, Hungary. Posted 9 months ago
The role
You will help new restaurant and retail partners get started on Wolt. You will guide them through onboarding, communicate with them mostly in German, and make sure their menus and information are set up correctly in Wolt's systems.
What you will do
- Onboard new restaurant and retail partners to the Wolt platform
- Communicate with partners via email and phone, mostly in German
- Guide partners through setup requirements and processes
- Upload and update menus in Wolt's internal systems
- Check that all information is accurate, complete, and up to date
- Follow up on missing or unclear details with partners
- Work with internal teams to resolve issues and keep onboarding on track
Required qualifications
- Fluent German and English, written and spoken
- Comfortable with phone communication and partner-facing tasks
- Detail-oriented and confident working with systems and data
- Organized and able to manage multiple tasks
- Proactive mindset
- Able to work independently in a fast-paced environment
Nice to have
- Experience in administration, operations, or customer support
- Experience in hospitality, food, or retail
Benefits
- Independent work in a dynamic, international team
- Modern work equipment
- A steep learning curve in a global tech company
- Volunteer day
- Snacks and drinks in the office
- SZÉP-card (non-student employees)
- Private health insurance (non-student employees)
- All You Can Move card, self-financed (non-student employees)
- Employee Assistance Programme for therapy and wellbeing (non-student employees)
- Discount on your Wolt orders (non-student employees)
- Extended parental leave for fathers: 16 weeks total (non-student employees)
Before you apply
- Student contracts work differently; some benefits are available only to non-student employees
- Wolt will never ask you to pay money or share sensitive financial information during hiring
About the company
Wolt creates technology for delivering food and, increasingly, almost everything, operating in over 500 cities in 30 countries. It joined forces with DoorDash in 2022.