Wolt

Area Manager (WM)

Athens, Greece. Posted 5 months ago

The role

You will run store operations for a group of Wolt Market grocery stores in Greece, from fulfillment to delivery. You will lead a team of 6-8 Store Managers and Store Team Leads and focus on safety, quality, customer experience and productivity.

What you will do

  • Run end-to-end store operations, from fulfillment to delivery, across a group of stores
  • Drive continuous improvement in safety, quality, customer experience and productivity
  • Lead, hire and train store leaders and associates
  • Provide day-to-day leadership and guidance to store leaders and associates
  • Drive creation of shift schedules and quality and process change initiatives
  • Review demand forecasts and set productivity requirements to meet store and country objectives
  • Develop store operations in Greece with the Operations Manager and team, including workforce management and people compliance

Required qualifications

  • Operations management experience in retail, distribution or platform economy environments
  • Great analytical skills
  • Experience leading teams in stores or in a similar field
  • Full professional proficiency in English and Greek
  • Ability to think and act fast operationally with an eye for detail
  • A hands-on, proactive, practical, pragmatic attitude with resiliency for changes

Nice to have

  • Excel skills

Before you apply

  • Applications must be submitted through the careers page in English; email applications are not accepted
  • Wolt will never ask you to pay money or share sensitive financial information during hiring

About the company

Wolt is a delivery platform that started in 2014 with restaurant food and now delivers almost everything in over 500 cities in 30 countries. It joined forces with DoorDash in 2022.

Area Manager (WM) at Wolt | JobZoey