Wolt
Area Manager (WM)
Athens, Greece. Posted 5 months ago
The role
You will run store operations for a group of Wolt Market grocery stores in Greece, from fulfillment to delivery. You will lead a team of 6-8 Store Managers and Store Team Leads and focus on safety, quality, customer experience and productivity.
What you will do
- Run end-to-end store operations, from fulfillment to delivery, across a group of stores
- Drive continuous improvement in safety, quality, customer experience and productivity
- Lead, hire and train store leaders and associates
- Provide day-to-day leadership and guidance to store leaders and associates
- Drive creation of shift schedules and quality and process change initiatives
- Review demand forecasts and set productivity requirements to meet store and country objectives
- Develop store operations in Greece with the Operations Manager and team, including workforce management and people compliance
Required qualifications
- Operations management experience in retail, distribution or platform economy environments
- Great analytical skills
- Experience leading teams in stores or in a similar field
- Full professional proficiency in English and Greek
- Ability to think and act fast operationally with an eye for detail
- A hands-on, proactive, practical, pragmatic attitude with resiliency for changes
Nice to have
- Excel skills
Before you apply
- Applications must be submitted through the careers page in English; email applications are not accepted
- Wolt will never ask you to pay money or share sensitive financial information during hiring
About the company
Wolt is a delivery platform that started in 2014 with restaurant food and now delivers almost everything in over 500 cities in 30 countries. It joined forces with DoorDash in 2022.