Retail Enterprise Development Specialist - ML Replacement

The role

You will manage a portfolio of 3 to 4 enterprise supermarket partners in Israel as their main business owner. The role focuses on operational performance, analysis, and leading strategic retail partnerships end-to-end.

What you will do

• Own end-to-end management and development of strategic enterprise supermarket accounts on Wolt.
• Analyze business and operational performance to find growth opportunities, bottlenecks and inefficiencies.
• Lead operational improvement initiatives with pickers, store managers and operations teams, such as picking times, rejection reasons, availability and fulfillment quality.
• Conduct trainings and onboard partners on Wolt's operational tools, workflows and platform capabilities.
• Build and maintain relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews.
• Drive commercial and marketing initiatives with partners, including campaigns, assortment optimization and storefront visibility.
• Handle complex escalations and coordinate cross-functional problem solving, including technical or operational issues.
• Conduct regular visits to supermarket branches across Israel.
• Monitor KPIs and performance metrics using BI and analytics tools.

Required qualifications

• 4+ years of experience in Enterprise/B2B Account Management, Retail Operations, Customer Success, Consulting, or similar partner-facing operational roles.
• Proven experience managing complex enterprise accounts and working with senior stakeholders.
• Strong analytical capabilities and hands-on experience with BI tools such as Looker, Tableau, Power BI, or similar.
• Advanced Excel skills.
• Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously.
• Strong communication and presentation skills.
• Highly organized, proactive, and comfortable in a fast-paced environment.
• Bachelor's degree in Business Administration, Economics, Industrial Engineering, or a related field.
• Fluent in Hebrew and English.

Benefits

• Opportunity to join one of Europe's fastest-growing tech companies.
• Exposure to strategic enterprise partnerships and large-scale retail operations.
• Ownership, autonomy and visibility across the organization.
• Hands-on learning, supportive teammates and growth opportunities.
• Great benefits and a collaborative work environment.

Before you apply

• The hiring process includes a Talent Acquisition interview, a Hiring Manager interview, a practical assignment and presentation, and reference checks.
• Wolt states it will never ask candidates to pay money or share sensitive financial information during hiring.

About the company

Wolt creates technology for delivery across over 500 cities in 30 countries and joined forces with DoorDash in 2022. It started in 2014 with restaurant food delivery and now delivers almost everything.