Delivery Courier (Employed), Courier Operations

The role

You will deliver orders to customers in Zagreb and the capital region. You will give a friendly, professional service on every delivery and handle minor issues as they come up.

What you will do

• Carry out deliveries within Zagreb and the capital region
• Follow company routines and standards for food and product safety and hygiene
• Proactively identify and solve minor issues such as incidents, delays or irregularities
• Represent Wolt in the field as an ambassador of its values
• Provide a customer-first, professional and friendly delivery experience
• Keep your vehicle clean, safe and functional

Required qualifications

• Valid identification document
• Certificate of no criminal record
• Smartphone with mobile data connection
• An email address
• Valid driving licence (Croatian or EU) if you use a car or scooter
• Customer service mindset
• Hands-on and can-do attitude
• Good communication skills
• Reliable and safe driving skills
• Good knowledge of the Zagreb capital region
• English level minimum B1
• Valid eligibility to work in Croatia: EU citizenship or valid work and residence permit

Nice to have

• Own means of transportation such as a car, scooter or bicycle
• Previous experience from customer-facing work

Benefits

• Competitive compensation with delivery-based bonuses
• Additional pay for challenging conditions
• Minimum 25 days of annual leave, with possible additional paid days off
• Modern delivery equipment, including rain and winter gear
• Digital support while working, responding in real time
• Training and development opportunities
• Meal allowance
• Public transportation reimbursement based on actual costs, up to EUR 110
• 100% paid sick leave for the first seven days
• Employee professional support and counselling program

Before you apply

• Wolt provides all the gear you need, so you do not need your own car or bike
• Applications must be submitted through the job portal; email applications are not accepted
• Wolt will never ask you to pay money or share sensitive financial information during hiring

About the company

Wolt is a delivery technology company operating in over 500 cities in 30 countries, and joined forces with DoorDash in 2022. It is introducing an employment option in Croatia alongside its entrepreneur model.