Enterprise Key Account Manager (m/f/x)

The role

You will manage Wolt's largest small and medium-sized restaurant partners in Germany. You will grow their use of Wolt's products, lead commercial negotiations and analyze portfolio data to advise partners.

What you will do

• Manage the largest SMB merchants in Germany and increase adoption of Wolt's products
• Drive complex commercial negotiations and close deals in a competitive landscape
• Monitor portfolio performance and interpret complex data sets
• Provide data-driven consultancy to restaurant partners
• Conduct periodic business reviews and lead discussions
• Plan and execute campaigns with the Marketing team and restaurant partners
• Mentor and train others on the team
• Monitor the competitive landscape and feed insights into product improvements

Required qualifications

• 5+ years experience in a client-facing, commercial role such as Account Management, Sales or Marketing
• Commercial acumen with a consultative approach to client management
• Sales-oriented mindset with strong verbal and written communication skills
• Knowledge or previous exposure to analytical dashboards or data-driven decision-making
• Good time-management skills with a problem-solving attitude
• Excellent interpersonal skills and the ability to adapt tone to the audience
• High sense of ownership and proactivity
• Advanced Microsoft Excel or Google Sheets knowledge
• Fluent in German and excellent English

Nice to have

• Knowledge of Looker, Power BI or SQL

Benefits

• Dynamic environment in a fast-growing tech company with a startup mindset
• Opportunity to make a significant impact on restaurant partners' growth and success
• Supportive and inclusive team culture that values innovation and continuous improvement
• Opportunities for personal and professional development within a global organization

Before you apply

• The hiring process includes an introduction meeting, a meeting with the potential manager, an assignment stage and a final interview
• Wolt will never ask candidates to pay money or share sensitive financial information during hiring

About the company

Wolt is a delivery platform founded in 2014 that delivers restaurant food and increasingly almost everything else. It operates in over 500 cities in 30 countries and joined forces with DoorDash in 2022.