Account Manager

The role

You will manage your own restaurant portfolio as a trusted partner and advisor. You will analyse performance, support partners after onboarding, and report on account status.

What you will do

• Manage the overall restaurant relationship after onboarding.
• Analyse portfolio performance and run regular quality and satisfaction checks.
• Contact restaurant partners by phone and other channels.
• Provide analytical after-sales support to improve partner performance.
• Build strong client relationships through regular communication.
• Report on the status of accounts.
• Promote new services and marketing campaigns to existing partners.
• Act as the key communicator between operations and restaurant partners.
• Collaborate with the marketing team on campaigns with partners.
• Analyse the Cyprus market on an ongoing basis and monitor competitors.

Required qualifications

• 3 to 5 years of success in account management or B2B sales with clear commercial impact.
• Strong analytical judgment.
• Comfortable using dashboards such as Looker and Power BI.
• Excellent relationship building and communication across many stakeholders.
• High ownership and reliability.
• Fluent in Greek and English.
• Advanced Excel or Google Sheets skills.

Benefits

• Work in a fast-growing tech company with a startup mindset.
• Make a significant impact on the growth of restaurant partners.
• Supportive and inclusive team culture.
• Opportunities for personal and professional development in a global organization.

About the company

Wolt is a delivery platform that started with restaurant food in 2014 and now operates in over 500 cities in 30 countries. It is part of the DoorDash team.