Wolt

Head of Retail Scandinavia

Copenhagen, Denmark. Posted 17 days ago

The role

You will own the full retail business across Denmark, Sweden, Norway and Iceland. You will set the regional retail strategy and lead sales, key account management and retail operations.

What you will do

  • Own the full retail P&L across all countries in the region, including revenue, commission levels, cost structure and profitability
  • Own budget and headcount planning together with the Regional General Manager and Finance
  • Define and execute the regional retail strategy
  • Run a regular operating cadence across the Scandinavian countries and hold teams accountable for delivery
  • Lead acquisition and growth strategy through the Cluster Head of Sales
  • Drive partner performance through Country Leads and Key Account Management teams
  • Oversee strategic negotiations with major retail chains and high-impact partners
  • Lead Operations Excellence Specialists to ensure quality, KPIs and consistent standards
  • Directly lead Country Leads, Head of Sales and Operations Excellence Specialists
  • Own People processes for the region in partnership with HR

Required qualifications

  • 8+ years of professional experience, including significant people leadership and cross-functional teams
  • Proven experience leading multi-country retail or commercial businesses with full P&L ownership
  • Background in retail, FMCG, e-commerce, consulting or marketplace environments
  • Strong financial and analytical acumen
  • Experience building scalable commercial and operational structures across markets
  • Strong negotiation skills and ability to manage enterprise-level relationships
  • Ability to balance strategic direction with hands-on execution
  • Demonstrated ability to use AI tools to strengthen commercial and operational performance and drive AI adoption across teams
  • Excellent communication skills in English

Nice to have

  • Hands-on experience with tools such as Claude
  • Scandinavian languages (Danish, Swedish and Norwegian)

Benefits

  • Work in a fast-growing scaleup
  • Accelerate your career and build your sales skills
  • Take ownership and make an instant impact
  • Work alongside smart, friendly people

Before you apply

  • Recruiters will never ask you to pay money or share sensitive financial information during hiring

About the company

Wolt creates technology for delivery of restaurant food and, increasingly, almost everything, operating in over 500 cities in 30 countries. In 2022 it joined forces with DoorDash.

Head of Retail Scandinavia at Wolt | JobZoey