Account Specialist, Retail

The role

As an Account Specialist, you will drive the commercial growth of Wolt's retail partners. You will manage a portfolio of accounts, build promotional campaigns with cross-functional teams, and build long-term merchant relationships.

What you will do

• Drive commercial growth of existing retail partners through data-driven performance insights and consultation
• Oversee a portfolio of retail partners, ensuring value for partners, customers, couriers and Wolt
• Use data to identify opportunities and propose tailored campaigns
• Work with marketing to design and run promotional activities that drive demand and partner sales
• Act as key contact for assigned accounts, run regular business reviews and support expansion
• Foster a positive, supportive work culture
• Align goals and optimize partner performance across functions
• Help build new structures and processes in a growing market

Required qualifications

• 2 to 4 years of success in account management or B2B sales with clear commercial impact
• Strong analytical judgment and hands-on use of dashboards such as Looker or Power BI
• Excellent relationship building and communication with a wide range of stakeholders
• High ownership and reliability; manage your own pipeline
• Bachelor's degree or equivalent experience
• Proactive, structured, detail-oriented, with a high sense of responsibility and ambition
• Team player with a service-oriented mindset and a can-do attitude
• Fluent in Polish and English

Benefits

• Private health insurance, with the option to cover your family too
• Cafeteria benefits: monthly points to spend on fitness, shopping, cinema and more
• A paid day off for your birthday
• Wolt Credits back on every order you make with Wolt

Before you apply

• Recruiters will never ask you to pay money or share sensitive financial information during hiring

About the company

Wolt is a delivery platform founded in 2014 that now operates in over 500 cities in 30 countries. It is part of the DoorDash team.