Area Manager (WM)

The role

You will run end-to-end store operations for a group of Wolt Market grocery stores in Kazakhstan. You will lead a team of 6-8 Store Managers and Store Team Leads, focusing on safety, quality, customer experience and productivity.

What you will do

• Run end-to-end store operations, from fulfillment to delivery, for a group of stores.
• Drive continuous improvement in safety, quality, customer experience and productivity.
• Lead, hire and train store leaders and associates.
• Give day-to-day leadership and guidance to store leaders and associates.
• Drive shift schedules, quality initiatives, process changes and other change initiatives.
• Review demand forecasts and set productivity requirements to meet store and country objectives.
• Develop store operations in your country together with the Operations Manager and team.
• Manage workforce, people compliance, and work with inventory and commercial teams.

Required qualifications

• Operations management experience in retail, distribution or platform economy environments.
• Great analytical skills.
• Experience leading teams in stores or in a similar field.
• Full professional proficiency in English.
• Ability to think and act fast operationally with an eye for detail.
• A hands-on, proactive, practical and pragmatic attitude, with resiliency for changes.

Nice to have

• Excel skills.

Before you apply

• Apply through the careers page and send your application in English. Applications by email are not accepted.
• Applications are reviewed on an ongoing basis.

About the company

Wolt is a delivery company operating in over 500 cities in 30 countries, now part of DoorDash. Wolt Market is its grocery delivery business, which serves customers across Kazakhstan.