Senior Enterprise Account Executive, Agentic Banking

The role

You will sell Backbase's Agentic Banking offering to banks and credit unions in North America. You will own opportunities from first discovery through production agreements and expansion, working with account owners, Solutions, Product and Delivery.

What you will do

• Create and own your pipeline with targeted account plans, outbound outreach and executive engagement.
• Build relationships across business, technology, operations and risk at customer organizations.
• Identify specific workflows worth changing and build the business case around service quality, productivity, cost and customer outcomes.
• Own qualification, stakeholder alignment, proposals, negotiation and close plans for complex deals.
• Agree sponsor, scope, success criteria, production economics and decision date before a paid validation begins.
• Coordinate onboarding with technical teams and lead the commercial path into production.
• Use adoption and usage data with Customer Success and Solutions to identify realized value and next opportunities.
• Translate usage commitments, token costs and unit economics into a clear commercial proposition.
• Turn customer feedback, wins and losses into better offers, repeatable workflows and product priorities.

Required qualifications

• A proven enterprise seller who has created enterprise opportunities, developed executive access and converted them to revenue.
• Record of complex six- and seven-figure agreements and consistent delivery against quota.
• Ability to explain how a proposed workflow would operate, identify integration dependencies and recognize where specialist validation is required.
• Experience selling into financial institutions or similarly regulated enterprises, including procurement, security reviews and executive scrutiny.
• Preparation, discovery, proposal and close-plan discipline; follows through on commitments and addresses difficult issues early.
• Able to develop an opportunity before a finished playbook exists and learn quickly from setbacks.
• Shares information, gives others credit and leads cross-functional deal teams without relying on reporting lines.
• Uses approved AI tools for research, preparation, outreach and deal execution, and verifies the output.

Nice to have

• Experience selling enterprise AI, conversational or voice technology, customer experience platforms or workflow automation.
• Experience taking a new offering from validation into production.

Before you apply

• Travel across North America is part of the role.

About the company

Backbase is building its Agentic Banking business in North America, helping banks and credit unions put AI to work in customer service, frontline teams and banking workflows.