Account Manager

New York, New York. Posted 2 months ago

The role

You will manage customer relationships from prospecting and qualification to close and post-sales growth. You will drive upsell and product awareness within enterprise accounts, and meet sales targets.

What you will do

Manage a target book of current customers and executive relationships
Drive product awareness and upsell in enterprise accounts (200 - 1500 employees)
Run in-person workshops, product education and use case identification with customers
Meet and exceed annual and quarterly sales targets
Handle key account management activities, including QBRs, LOB and user outreach, and customer events
Maintain accurate pipeline management with expert-level forecasting
Understand the product in depth and be technically sound
Understand customer needs and requirements
Be a company builder
Share best practices back into the organization

Required qualifications

3-6 years of experience in a full cycle, closing role
Experience leading complex sales to IT and business leaders such as Finance and Operations
Experience selling software or technology solutions
Experience selling to both technical and business/executive stakeholders
Experience developing and owning customer relationships
Proven track record of meeting or exceeding quota
Experience handling mid-market companies, including C-suite
Comfortable traveling to visit customers
Not afraid to do outbound prospecting
Comfortable with ambiguity in a startup environment
Enthusiastic team player comfortable in a fast-paced, evolving environment

Nice to have

Prior account management or customer expansion focus
Experience in integration, middleware, automation or enterprise software
Prior AE or Account Manager experience in SaaS or iPaaS

Benefits

Flexible, trust-oriented culture
Balance of productivity and self-care
Multitude of benefits inside and outside of work

About the company

Workato is a Control and Execution Platform for Enterprise AI, serving over half the Fortune 500. The company was recognized by Business Insider, Forbes Cloud 100, Deloitte Tech Fast 500 and Quartz.