Staff Product Manager (Build Experience - Agentic)

The role

You will own the build experience for Agent Studio, where customers create, configure and iterate on AI agents inside Workato. You will decide what to expose to builders, what to abstract, and when to guide them, working with the PMs for the recipe editor, knowledge base and platform.

What you will do

• Define, own and transform the experience where builders define agents and use them in recipes
• Work closely with the PMs for the recipe editor, knowledge base and platform infrastructure to keep the builder journey coherent
• Spend significant time with customers to understand where they get stuck and what mental models they bring
• Communicate product strategy and requirements to key stakeholders
• Drive the product life cycle: ideation, design, prioritization, delivery and adoption
• Bring teams together to define and implement product features
• Articulate product differentiation and value to internal and external stakeholders
• Define key metrics and measure the performance of features

Required qualifications

• Strong product management experience, including products where making something powerful feel approachable was the UX challenge
• Track record of translating technical capabilities into intuitive interfaces
• B2B software experience, without being bound by B2B conventions
• Familiarity with AI/ML concepts, including RAG, prompting and evaluation approaches
• 7+ years in Product Management
• Experience designing builder or creator tools, workflow products, or platforms where users construct rather than consume
• Demonstrated ability to simplify complex products through thoughtful UX, with portfolio examples or case studies welcome
• Experience working closely with design teams on interaction-heavy products
• Familiarity with AI product concepts
• Strong written and verbal communication skills
• Bachelor's degree or equivalent experience

Nice to have

• Background in design, or experience as a designer who transitioned to PM
• Experience with low-code/no-code platforms, IDE-like tools, or creative software
• Experience with products that serve both technical and less-technical users at the same time

Benefits

• Flexible, trust-oriented culture
• Vibrant and dynamic work environment
• A multitude of benefits enjoyed inside and outside of work

About the company

Workato is a Control and Execution Platform for Enterprise AI that unifies data, applications and processes so AI can run business processes in production. Its posting says it serves over half the Fortune 500, including Nasdaq, Amazon, Cisco, Vodafone, Atlassian and Lucid Motors.