IT Systems Administrator (Part-time /Full-time) | Amsterdam hybrid

The role

You will run day-to-day IT for Workwize's own staff, including the support queue, onboarding and offboarding, macOS and Windows devices, and SaaS access. Over time you will take on bigger workstreams across identity, endpoint security and automation.

What you will do

• Own the internal IT support queue and keep SLA compliance at 90% or higher.
• Run onboarding and offboarding end to end: accounts, devices, apps and licenses.
• Keep SaaS access, licenses and access reviews clean and up to date.
• Administer macOS and Windows devices: MDM, patching, EDR and device recovery.
• Manage Microsoft 365, Entra ID, Google Workspace, SSO, MFA and shared mailboxes.
• Support incidents and security investigations.
• Write runbooks and automate recurring work, so the same issue does not come back.
• Use data to improve SLAs, device compliance and license management.

Required qualifications

• 3+ years of hands-on Microsoft 365 and Entra ID (Azure AD) administration.
• Hands-on experience managing macOS devices through an MDM, such as Jamf, Kandji or Intune.
• Experience with an ITSM tool and SLA-driven support.
• Experience owning onboarding, offboarding, access and device readiness.
• A good understanding of least privilege, MFA and secure offboarding.
• Excellent English, written and spoken.
• Able to work from our Amsterdam office 3 days per week.

Nice to have

• Google Workspace administration.
• SSO / SAML and SCIM provisioning.
• Windows endpoint management (Intune, Autopilot) and EDR tools such as Defender, CrowdStrike or SentinelOne.
• PowerShell or Python scripting.
• Using AI tools for IT administration and documentation.
• Experience at a scale-up of 150 to 400 people.

Benefits

• Flexible hybrid work environment.
• Top-notch tools and equipment provided.
• Vibrant, entrepreneurial culture with opportunities for growth.
• Off-sites and multi-yearly team bonding events.
• Team lunches and surprise events.
• Pension scheme.
• Classpass corporate membership.

Before you apply

• The role requires working from the Amsterdam office 3 days per week.

About the company

Workwize helps IT teams equip remote and global teams with IT equipment through an automated SaaS platform. The posting says it serves 50,000 users and 120,000 devices, with deliveries in 100+ countries.